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Client Performance Management Case Studies
Ericsson Performance Management Case Study

Ericsson

World-leading provider of telecommunications equipment;
$24.3 billion in US dollars in annual sales; 78,740 employees

Client Need:

Managers needed to know how to use the company’s
performance management process, but training from
headquarters in Sweden wasn’t available and local HR
managers didn’t have the time or resources to design
a course.

Our Solution:

Grote Consulting Corporation presented our “Making
Performance Management Work” program tailored to
Ericsson’s specific goals, forms and procedures.
Managers learn how to evaluate performance accurately
and conduct appraisal discussions confidently.

Successful Result:

For five years, Grote Consulting Corporation has presented
our one-day Making Performance Management Work program
to new and experienced Ericsson managers. Managers now know
how to manage, assess, and discuss performance successfully,
using their own company’s forms and procedures.

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