by Dick Grote | Sep 18, 2014 | Uncategorized
After 30 years of consulting, I thought I had run across every question regarding performance management. But a client recently came up with an intriguing query that I hadn’t encountered before. Bob wrote: Sometimes it happens in our business that a management...
by Dick Grote | Sep 18, 2009 | Performance Appraisal, Uncategorized
Performance appraisal is one of the most common management practices around. But I’m always surprised that so few people know the answer to the simple question, “What is a performance appraisal?” Here’s the answer: A performance appraisal is a formal record of a...
by Dick Grote | Aug 11, 2009 | Uncategorized
There was a provocative headline in the July 28, 2009 edition of the Austin TX paper recently: “Randalls employee fired for chasing theft suspect.” It seems that a young brute grabbed a woman’s purse while she was shopping in a Randalls grocery store. Troy Schafer,...
by Dick Grote | Jun 26, 2009 | Uncategorized
A lot of people think that getting middle rating in their company’s performance appraisal system is the same as getting a C in school. That’s a bad analogy. Here’s why comparing an organization’s 5-level rating scale to the A-B-C-D-F grading system used in schools is...
by Dick Grote | Apr 23, 2009 | Uncategorized
Probably the toughest call that managers have to make is how to rate the individual whose performance all year has been fully satisfactory, where there are no important deficiencies that have to be worked on, and where the person has made some contributions that are...
by Dick Grote | Oct 15, 2008 | Uncategorized
The cover story of the September/October 2008 issue of The Conference Board Review is my new article, “Passing Judgment.” In the article I explain that the reason performance appraisal programs fail is typically not because of shoddy forms, bad data and clumsy...
