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The Performance Appraisal Question and Answer Book


Covering issues from performance execution to disciplinary systems, this book answers every conceivable question, all of them coming from real managers, human resources executives, and business professionals. Candid, irreverent and insightful, The Performance Appraisal Question and Answer Book answers questions like:

  • Why bother with performance appraisal?
  • What are the legal requirements for a performance appraisal system?
  • How do I evaluate someone's performance when there aren't any widgets to count - when quantitative measures don't seem to exist?
  • Should I put more emphasis on the results the individual achieved, or on the way the person went about doing the job?
  • What do I do if the employee disagrees with my assessment?

Each question is addressed with a brief, basic answer followed by a more in-depth "Tell Me More" analysis to help you get the most from the process. Many questions are supplemented with a special "Red Flag" or "Hot Tip" note highlighting a particularly insightful suggestion you won't want to miss.

Make no mistake: Performance appraisal is difficult. Rewarding excellence and demanding personal responsibility are challenges that need to be met if your organization is to attain consistent, superior results. The Performance Appraisal Question and Answer Book will help you meet these challenges and many more.

Who says The Performance Appraisal Question and Answer Book is worth reading?

"Grote's The Performance Appraisal Question and Answer Book addresses the most commonly asked questions about the dreaded appraisal process at work. His answers are written in an easy-to-understand, practical way that serves as a user-friendly guide for new and experienced managers alike. After spending months conducting benchmarking research across many best-practice firms in order to gather the most relevant information on this topic, I can honestly say that no one else should have to do that after reading this book."

Amy M. Bladen, Ph.D.,
Consultant, Organizational Development, Merck & Co., Inc.

"Grote has done it again. His follow-up book to The Complete Guide to Performance Appraisal is a real gem. It is chock full of practical advice, organized into an easy-to-read Q&A format, on how to get the most out of the performance appraisal process. Grote has written a long overdue, commonsense handbook for executives and managers who truly want to foster a climate of performance excellence. smart reading for HR practitioners and leaders alike."

Dr. Raymond N. Palombo,
Director, Human Resources Research, JCPenney, Inc.

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