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Family Dollar Case Study
A chain of discount stores across the US; $6 billion in annual sales; 6000 stores
The chain’s new Senior Vice President – Human Resources wanted to jump-start executive commitment to performance management. But the company had never had an organization-wide performance management process and several senior executives were skeptical about its importance.
We presented a Performance Management Executive Overview for the CEO and other senior executives. We described how best practices in performance management could be incorporated into an organization comprised of thousands of locations, with each location’s employing fewer than ten people.
The executive team green-lighted the development of a company-wide performance management system tailored to their unique situation.