Tip #6 — Assure on-going communication.
Circulate drafts and invite users to make recommendations. Keep the development process visible through announcements and house organ bulletins. Use surveys, float trial balloons, request suggestions.
Never lose sight of the cardinal principle — “People support what they help create.”
About the Author
Dick Grote is a management consultant in Dallas, Texas and the author of several books. His most recent book, How to Be Good at Performance Appraisals, was published by the Harvard Business Review Press in July 2011.
