When organizations begin the process of creating a new performance management system, it helps to have a road map that that outlines the process from start to finish. These ten tips will help make sure that everything that needs to get done actually does get done, that nothing is overlooked, and that things happen in the sequence they should.
Yes, these tips are obvious, and yes, whole books could be (and have been) written on each one of them. But too often something simple gets overlooked, and sometimes a straightforward, step-by-step guide can prove invaluable.
Tip #1 — Get top management actively involved right from the start.
Without top management’s commitment and visible support, no program can succeed. Top management must establish strategic plans, identify values and core competencies, appoint an appropriate Implementation Team, demonstrate the importance of performance management by being active participants in the process, and use appraisal results in management decisions.
About the Author
Dick Grote is a management consultant in Dallas, Texas and the author of several books. His most recent book, How to Be Good at Performance Appraisals, was published by the Harvard Business Review Press in July 2011.
