Using a “Good Stuff List”

It’s important to get the employee’s input as part of the data collection process for writing a complete and objective performance appraisal. But asking the individual to use the company’s appraisal form to create a self-appraisal can present problems. Here’s a better...

The Middle Rating — A “C” Student?

A lot of people think that getting middle rating in their company’s performance appraisal system is the same as getting a C in school. That’s a bad analogy. Here’s why comparing an organization’s 5-level rating scale to the A-B-C-D-F grading system used in schools is...

What is a Performance Appraisal?

One of the most basic causes of performance appraisal failure is that so few people understand just what a performance appraisal is. Listen up: A performance appraisal is a formal record of a manager’s opinion of the quality of an employee’s work. The operant word...

How to rate the fully satisfactory performer

Probably the toughest call that managers have to make is how to rate the individual whose performance all year has been fully satisfactory, where there are no important deficiencies that have to be worked on, and where the person has made some contributions that are...

What we can learn from KIPP

KIPP is the network of public charter schools that stands at the vanguard of America’s burgeoning education-reform movement. The acronym means, “Knowledge is Power Program”; the motto is “Work Hard. Be Nice.” That’s also the title of an important new book, by...